IT is business critical for any organization and handling of contracts, licenses, economy and technology require skills across traditional professional boundaries. Responsibility for the significant values and risks associated with IT often end up in a gap between financial-, contract- and IT-management.
Transparent licensing is important for every organization. It is about aligning IT Service Management best practices together with Software Asset Management best practices, implementing Software Asset Management lifecycle processes and showing how IT Service Management can support SAM lifecycle to create transparent licensing.
The EXIN IT Service Management Expert certificate is based on ISO/IEC 20000:2011 and focuses on the business requirements for- and the necessary activities within- the service management system. The Expert is the 'leader' within a Service Management oriented organization and must ensure that the service management system is properly deployed and supported.
The Side Entry route leads ITIL® Experts to the Expert in IT Service Management based on ISO/IEC 20000. With a minimum of self-study and some practical assignments the candidates gets access to the exam EXIN Expert in IT Service Management based on ISO/IEC 20000.
The EXIN IT Service Management Foundation certificate describes the key information and concepts for IT Service Management as well as their relationships with other areas of information management. This course builds the fundamental skills and knowledge enabling one to participate in organizational teams working within Service Management.
The EXIN IT Service Management Foundation Bridge is intended for professionals with an ITIL® Foundation certificate. With half of the training and examination efforts needed for the full EXIN Foundation qualification these professionals will gain the benefits of following the guidelines of the ISO/IEC 20000 quality standard combined with the concise and practical approach of the EXIN program.
This module provides:
The focus of IT service management is the provision of IT related services to support a business. The international standard in IT service management ISO/IEC 20000:2011 makes it clear what is essential: understanding, supporting and changing traditional IT cultures and environments to one of service-orientation and value to the business.
IT service management describes the design, delivery, support and improvement of IT related services to support business outcomes. The international standard for IT Service Management, ISO/IEC 20000:2011, makes it clear what is essential: one must define and agree to service requirements, plan resources to meet business outcomes, support service delivery and provide value for the customer and the service provider.
In-built security of applications is worth the investment. Key in the secure software building process is education. If programmers do not understand the security of the software they are building, any additional investment in the process is useless.
The EXIN Specialist Certificate in OpenStack Software Neutron requires understanding and know-how of the architecture, design and deployment of a scalable extensible network within an OpenStack environment.
Green IT Citizen provides every IT user the means to participate to a greener way of working. In the end a significant number of Green IT users will lead to a contribution towards a better environment, and to cost reductions for companies and individuals.
The Foundation certificate will put you firmly on sustainable ground. You will learn all about implementing sustainability in the organization, the infrastructure and the data center. To ensure green IT implementation, we demonstrate where you can apply green IT in your IT Service Management processes.
Companies should protect their valuable information, which starts by informing and educating their employees. What are the benefits of EXIN Information Security Foundation?
Information security is becoming increasingly important. Globalization of the economy leads to a growing exchange of information between organizations (their employees, customers and suppliers) and a growing use of networks, such as the internal company network, connection with the networks of other companies and the Internet.
Information security is gaining importance in the Information Technology (IT) world. Globalization of the economy leads to a growing exchange of information between organizations (their employees, customers and suppliers) and a growing use of networks, such as the internal company network, connection with the networks of other companies and the Internet.